Passport woes continue – the system really needs some streamlining

Went for the fourth time to the Ghaziabad Passport Seva Kendra (PSK) yesterday. Multiple issues to report.

  1. My wife & I got appointments on different days, even though we booked appointments within a 30-second timeframe.
  2. I tried going into the PSK with my wife on her appointment – but that wasn’t allowed. Fair enough.
  3. The passport website’s document advisor clearly states that a copy of a spouse’s passport is enough address proof. I gave my wife all the following documents, but the PSK folks refused to accept them as valid address proof: My passport’s copy, My bank statement copy, and our marriage certificate. This is clearly in contradiction of what they say on their own website.
  4. On our last visit to the same PSK they had accepted the above documents as proof of address (but had complained about something else, and not accepted our application). They are contradicting what they themselves were willing to accept a few months ago.

Overall I think there’s some scam going on – I just don’t understand what. We even asked them to “recommend” a good passport agent – but they point blank said that applications can’t be made through agents. If any of you have ideas on how to deal with these folks please tell me – I have been struggling now for almost a year!

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One thought on “Passport woes continue – the system really needs some streamlining

  1. Pingback: Finally some relief with the Passport Application – 5th visit. | Visa & Travel Experiences of an Indian

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